From: Don McKillop <don.mckillop@calmac.co.uk>
Subject: Weather over festive period
Date: 20 December 2023 at 10:27:09 GMT
Good Morning,
Currently, adverse weather conditions are forecast over the next week and are expected to cause widespread disruption on ferry services.
Although these weather conditions are not unusual for the winter period, the busy festive season is approaching, and we know many of our customers are making plans to travel to and from the islands to visit friends and family.
While we can’t control the challenges the weather presents, our committed team will continue to work hard to reduce the impact on communities and customers wherever we can.
Our crews will monitor the situation and respond to limited weather windows by operating untimetabled services whenever they can do so safely.
We are working with local communities to ensure priorities around the transportation of goods and services are understood and supported. Our dedicated frontline staff are talking to our regular customers daily to make sure that, where possible, essential goods and services are being moved.
We are updating customers today and will keep them updated on each route via calmac.co.uk service status and information pages and on our @CalMac_Updates page on X (formerly Twitter) and we’ll keep these platforms updated as the week progresses.
Thank you to our customers and communities for your patience, particularly at this time of year – and thank you to our colleagues who are working hard to provide the best service possible. As always, we will do our very best to serve the island communities and all our customers.
With kind regards,
Don McKillop
Area Operations Manager – Clyde
CalMac Ferries Ltd
CalMac Ferries Limited Ferry Terminal, Gourock, PA19 1QP
Enquiries & Reservations 0800 066 5000